Training and Development

“When an archer misses the mark, he turns and looks for the fault within himself. Failure to hit the bull’s-eye is never the fault of the target. To improve your aim, improve yourself.”
-Gilbert Arland

At GEM Mortgage we understand the importance of proper and consistent training. We believe that there is always something new to be learned, which is how we remain competitive and effective. We have developed numerous programs to guide you and your staff through GEM’s Policies and Procedures.

Our corporate trainer, Angela McKowan, will introduce you and your team to GEM Mortgage. She will be available to answer questions and provide continued in-branch or remote training as needed.

New Branch Training:

Introduction to the Golden Empire Website and GEM Technology
Calyx Point / Loan Solutions / BlitzDocs / DataTrac
Processor Training
Loan Officer Training
Compliance Review

Below is a sampling of additional training programs provided by GEM Mortgage:

Brokered Loan Procedures
Document Draw and Funding
Loan Cancellation Procedures
RESPA / GFE Compliance Training
Periodic Training Seminars with Industry Leaders

We are committed to you and your success!

Back to Top